What is Care Management Software?
A care management software is a digital solution that streamlines and optimizes the management of healthcare services, especially for patients with chronic conditions or complex care needs in their homes, retirement centers, and assisted living facilities. It enables physicians, nurses, and medical aides to coordinate and deliver comprehensive care, ensure efficient communication, and monitor their patient progress. This type of software is also suited for insurance professionals, therapists, and social workers collaborating with medical professionals for a more holistic care.
Importance
Residential or home-based care management services offer a variety of benefits, including personalized support, cost savings, and enhanced quality of life for clients. But it has its share of challenges, particularly for the healthcare provider. Utilizing a care management solution is an effective way to manage these complexities, as it helps with the following:
Streamlining a Wide Array of Workflows – Home care providers often struggle with administrative burdens like scheduling, invoicing, updating patient records, and compliance reporting. A care management software automates these tasks, allowing professionals to focus more on patient interactions.
Improving Communication – Aside from getting real-time updates through messaging and video conferences, this software also offers a centralized data repository. This enables all workers and even some families to share treatment plans, care notes, and other patient updates.
Increasing Cost Savings – Hiring a whole team to manage various aspects of the operations will require considerable funding, but with task automation, facilities do not have to spend so much on labor. The platform also optimizes resource allocation, inventory management, and billing with minimized manual errors.
Numerous companies are now leveraging technology to streamline their operational processes. Aveo Group, a well-known Australian retirement living provider, empowers its teams with the help of a top-rated care management platform, consequently upholding quality and consistency in aged health care.
Key Features
There are several comprehensive healthcare software offered today. However, not many include modules specifically made for domiciliary care services. When looking for a platform that would best suit the company’s needs, make sure it has the following:
Patient profile management tools
Task automation
Customizable checklists (e.g., hand hygiene compliance, fall risk assessments, incident investigations, etc.)
Care plan creation and management
Appointment scheduling
Medication management
Billing and claims management
Remote patient monitoring
Reporting and analytics
Integration with other workflow or facility management software
Secure messaging and communication tools
Collaborative tools
Employee training modules and support
Data security
Mobile accessibility with Offline Capabilities
Selecting the Right Care Management Software
Any of the care management software solutions discussed above can help home-based caretakers, retirement homes, and assisted living facilities achieve operational excellence and provide quality care. Before making your final choice, take another look at your options in the summary below:
Care Management Software | Free Version | Paid Plan | Mobile App |
SafetyCulture | Yes | $24/user/month* | Yes |
Yardi Senior Living Suite | No | Contact for pricing | Yes |
myUnity Senior Living by Netsmart | No | Contact for pricing | Yes |
StoriiCare | No | $425/center/month | Yes |
Axxess | No | Contact for pricing | Yes |
Livindi | No | Contact for pricing | Yes |
* billed annually
