Top 7 CRM Software of 2025

Why Use SafetyCulture?

SafetyCulture is a powerful tool for building a Customer Relationship Management (CRM)  system that perfectly fits your needs. This platform gives you a bird’s eye view of your operations and allows you to dive deep into the data to gain new insights on your customer relationships. With SafetyCulture, you can audit processes with digital checklists, gauge current customer satisfaction, usage, and service quality. 

Features:

• Gather customer relationship data with specialized customer-centric checklists that allow you to identify good practices and points of improvement. 

• Generate reports on audits and customer interactions to keep a digital record and promote transparency.

• Dive into the data to find ways to optimize current CRM processes.

• Centralize workflows by streamlining operations with other CRM software options through Integrations.

• Build a capable staff by training them in the best practices for CRM directly on the platform.

Why Use Zendesk?

Zendesk is an intuitive and effective CRM tool designed to streamline the sales process and enhance customer relationships. It features powerful task management, robust sales tracking, and seamless integrations with other essential business tools, making it a valuable asset for any sales team.

Features:

• AI chatbots

• Sales reporting and analytics

• Integrations with other sales software

Why Use Zoho CRM?

Zoho CRM is a comprehensive platform that stands out for its customization and robust feature set. It offers tools for lead management and AI-driven insights, enhancing the efficiency and effectiveness of sales and marketing efforts.

Features:

• Contact and lead management

• Workflow automation

• Omnichannel communication

Why Use Apptivo?

Apptivo offers a great CRM solution for streamlining business processes and enhancing customer management practices. It offers a high level of customization and integration, allowing businesses to tailor the platform to their specific needs and improve their relationship with their clients as they see fit. 

Features:

• Sales automation and cycle tracking

• Document management plugins 

• Lead opportunity scoring

Why Use Agile?

Agile is a platform designed to streamline CRM for small to medium-sized businesses. Its robust features, including marketing automation, sales tracking, and customer service tools, make it an excellent choice for businesses looking to improve efficiency and enhance customer engagement.

Features:

• Contact management 

• Calendar sync 

• Marketing and sales automation

Why Use Salesforce?

Salesforce stands out due to its comprehensive suite of tools designed to enhance CRMt. Its lead scoring, contact management, and advanced automation provide businesses with the capabilities to streamline sales processes and improve customer interactions.

Features:

• Customizable reports

• Desktop sharing

• Real-time call transcription

Why Use Hubspot?

HubSpot is a powerful, user-friendly platform designed to streamline CRM for businesses of all sizes. It comes with features for email marketing, lead generation, and sales automation, all of which enhance customer interactions and improve sales processes.

Features:

• AI-powered email marketing

• Lead generation

• Meeting scheduler