What is Mobile Workforce Management?
A Mobile Workforce Management System or Software (MWMS) is a digital platform that facilitates the efficient management of employees who work outside traditional office settings. With tools for scheduling, task assignment, real-time monitoring, and communication, companies can ascertain that their employees get to accomplish their jobs and provide support when requested or in case of emergencies.
Benefits
Numerous companies across industries recruit workers who fill field-based roles, such as line or equipment installers in telecommunications, travel nurses in healthcare, and surveyors in construction and mining. Serious crises like the recent pandemic have also compelled companies to offer remote or hybrid work to sustain operations despite lockdowns. A digital system, with its numerous features, can help businesses organize their people and corresponding tasks. Here are the top benefits of using mobile workforce management solutions:
Improved Efficiency and Productivity – With MWM solutions, managers can optimize scheduling and assign tasks based on proximity and skill set. It is also easier for employees to access work-related information wherever they are and send real-time updates on work progress.
Better Resource Allocation – Route optimization, personnel scheduling, and equipment tracking are all possible with the platform. By minimizing waste and maximizing utilization, the company gets significant savings on operational costs.
Ensured Safety – Thanks to GPS capabilities and live updates, supervisors gain visibility into field operations that lets them track workers and monitor their activities. Aside from assessing and analyzing performance in real-time, they can provide timely support and respond to emergencies quickly.
Enhanced Communication – Instant messaging, VoIP calling, centralized dashboards, and numerous other tools enable supervisors and mobile or remote workers to interact when necessary. This reduces communication gaps, which may lead to delays, errors, and misunderstandings.
Guaranteed Compliance – Collecting accurate data during inspections, tracking hours worked, reporting incidents and subsequent resolutions, and collating worker certifications are time-consuming administrative tasks. With the platform’s numerous tools, companies can accomplish all those and submit full documentation in accordance with labor regulations, safety standards, and industry requirements.
Key Features
There are industry-specific platforms that may have some of the features that can help organizations manage their remote or mobile team members. However, comprehensive enterprise mobile workforce solutions will have everything you may need:
Customizable Checklists for Various Workflows
Centralized Repository for Document Management
Task Management
Scheduling Tools
Time and Activity Tracking
Location Tagging
Communication Tools
Resource and Asset Management
Incident Management
Reporting and Analytics
Training and Continuous Education
Integration with Existing Systems and Other Solutions (e.g., CRM, ERP, CMMS, etc.)
Mobile Accessibility with Offline Capabilities
Choosing the Right Mobile Workforce Management Software
Any of the mobile workforce management systems described are effective in streamlining relevant tasks, monitoring employees’ progress at work, and ensuring their safety in real time. Before taking your final pick, review your options in the summary below:
Mobile Workforce Management | Free Version | Paid Plan | Mobile App |
SafetyCulture | Yes | $24/user/month* | Yes |
Workstatus | No | $5/user/month | Yes |
Tanda | No | Custom quote | Yes |
Gomocha | No | Contact for pricing | Yes |
Veriato | No | $15/user/month* | Android |
ClockShark | No | $40/month | Yes |
ExakTime | No | $9/employee/month* | Yes |
* billed annually