Building a data-driven food safety and inspection operation

Taking food safety to the next level with data-driven insights

Marley Spoon Australia is a pioneer in using data to elevate food safety and quality standards. Thousands of fresh, ready-to-cook meals are delivered to Australians every single week. Marley Spoon keeps food at its best with the SafetyCulture platform and Sensors. Digital audits and insights is helping Marley Spoon have visibility in the problems that matter, so that action can be taken faster.

Business impact: Setting a new standard for global safety and quality operations

Their recipe for success? Running a data-driven operation using digital tools like the SafetyCulture platform and Sensors.

From paper to digital, the digitized processes, automated checks and operational data insights has transformed the business:

• 3x the audit efficiency, compared to paper-based processes

• $20,000 in paper saved annually

• $200,000 to $300,000 worth of daily food protected during production days

• A globally recognized food and safety operation in Australia

The success in Australia is the driving force behind the decision to roll out the SafetyCulture platform across every Marley Spoon facility across the globe. Consistent standards for safety, quality and audits will mean fresh meals for customers everywhere.

Making business decisions with confidence: Analytics and insights that matter

The more data visible to Marley Spoon through the SafetyCulture platform, the better the team can make informed decisions, like:

• Evaluating supplier performance

• Optimizing just-in-time supply chains

• Reducing waste

• Ensuring product quality

• Improving resource planning

Data analytics: The driving force behind long-term gains

Tracking trends is critical for Marley Spoon’s success. They can identify what areas to focus on and what to improve so that they can confidently take action. Visibility into supplier performance lets the team pick apart patterns that lead to risk. Trends in the time taken to complete routine audits can help the team source the right number of staff to get the job done. The team can also manage supplier relationships better by recognizing unusual patterns in supplier non-conformance reports.

To uphold quality standards, the Marley Spoon team conducts ongoing audits. The audits are designed to monitor, track and comply to industry standards.

Before the SafetyCulture platform, the team used a mix of paper-based audits, digital audits and food monitoring practices. But, information was still mostly manual and the team couldn’t take action quickly enough.

Now, the team can stay compliant, work faster and have visibility into operational problems that can be addressed right away.

With the SafetyCulture platform in place – Marley Spoon has the right information at their fingertips to give their customers the best experience.