An Introduction to Telematics

Learn more about telematics and its role in fleet and asset management.

fleet manager using telematics on their tablet and their trucks

Published 20 May 2025

Article by

Roselin Manawis

|

5 min read

What is Telematics?

Telematics involves the use of telecommunications and information technology to provide services such as remote monitoring, tracking, and control. Combining the ideas of telecommunications and informatics, telematics is commonly used by fleet managers for vehicle tracking systems in the transportation industry to remotely monitor their vehicles, equipment, and assets.

History

The concept of telematics can be dated back to the 1960s and 1970s. It was created and used by the US Navy during the Cold War with the development of the Global Positioning System (GPS). With the use of satellites, they were able to track submarines that carried nuclear weapons, becoming one of the earliest uses of telematics.

As GPS technology progressed, so did telematics. However, the term “telematics” officially came to be in 1978 by French authors Nora and Alain Minc in their study regarding the influence of computers on society. The term was a blend of the French words for télécommunications (“telecommunications”) and informatique (“computing science”) and generally meant to refer to how computerization would affect society moving forward.

Included in this definition were fields that relied heavily on networks or telecommunications to send data, such as academics, computer management, and internet studies.

What is Telematics Used For?

Today, telematics is now heavily associated with vehicle and fleet management. In particular, businesses involved in cargo shipping, transportation, and the like now require telematics in their daily operations. It has become an essential part of promoting road and driver safety, as tracking vehicle journeys and status has helped promote better maintenance and driving practices. In some cases, telematics has also been used for transportation needs such as aircraft maintenance and journey and overall asset management.

Some vehicles come with pre-installed telematics equipment from the get-go, while others do not but can be easily equipped with them. External sensors are now easily accessible for all to use, making road, travel, and driver safety simple.

Benefits

The main benefit of using telematics is that you will always be aware of your assets, no matter where you may be. Other advantages of having a telematics system include the following:

  • Improving and ensuring driver safety

  • More efficient route and drive planning based on data collected from vehicles

  • Knowing the best time to conduct maintenance checks

  • Reducing unnecessary costs by monitoring fuel usage, optimizing driving journeys, and detecting issues on the road

How it Works

At its core, telematics provides users with real-time data on their assets—most notably vehicles—and usage over long distances. Telematics systems consist of several key components, such as the following:

  • GPS receivers

  • Monitoring sensors

  • Specialized computers for processing data

  • Communication modules for transmitting data over wireless networks

  • Dedicated servers for storing and analyzing data

These components work together to provide real-time monitoring and analysis of data taken from vehicles and assets. Common data collected by telematics sensors and technology can include:

  • location traveled;

  • vehicle speed;

  • fuel consumption and management;

  • issues;

  • engine performance; and

  • the status of items being transported (in some cases).

Weather data and temperature can also be collected by certain telematics devices if necessary. In some cases, the condition of the drivers or passengers can also be recorded by telematics. After, all data will then be sent to the sensors’ respective servers with help from satellites.

With the rise of cellular and newer wireless technology, Wi-Fi, Near-Field Communication (NFC), and Bluetooth systems have also been integrated into the use and management of telematics, making it easier to track vehicles and assets anytime and anywhere.

By leveraging these technologies, you can now share and analyze data from multiple devices all at once, and be aware of their conditions, leading to an informed decision-making process based on real-time insights.

Combined with a digital solution, you can also manage your telematics data in one place, streamlining your analytics and business operations. Connect your sensors and monitoring systems to one central system and monitor operations 24/7, capture issues, and resolve problems with immediate corrective actions.

Explore SafetyCulture Monitoring Solution

Utilize advanced sensor technology to monitor assets, automate vital alerts, implement actions, and report urgent issues.

What are Examples of Telematics?

While telematics technology is commonly associated with vehicle management and overall fleet management, it has other applications in different industries. Some of the most common examples of telematics in use include the following:

  • For manufacturing and construction: Monitoring the performance of industrial equipment, detecting potential issues before they become major problems, and optimizing maintenance schedules to reduce downtime.

  • For healthcare: Improving patient care in hospitals and other caring facilities through remote monitoring of patients with chronic conditions

  • For agriculture: Optimizing crop yields and reducing waste by remotely monitoring soil moisture levels to create efficient irrigation schedules and reduce water usage

  • For retail:  Automating inventory control and improving customer experiences both in-store and online

  • For general supply chain management: Tracking the movement of assets along the supply chain in real time, ensuring quality control, and optimizing delivery processes

Ensure Operational Efficiency and Safety from Anywhere with SafetyCulture

Why use SafetyCulture?

For fleet managers, drivers, and those in the fleet and automotive industries, telematics are essential to ensuring the safety of passengers and drivers, as well as the working conditions of vehicles. Having the right sensors, devices, and monitoring systems can greatly increase safety on the road, as well as improve communication, maintenance, and overall management.

To make the most out of your telematics data, consider using a digital operations and monitoring platform such as SafetyCulture (formerly iAuditor). This platform can help you streamline transportation management processes and enhance safety measures through a comprehensive suite of features.

  • Gain better insight into your assets, including their location and most recent activities, using data from GPS-powered telematics sensors

  • Improve your asset and vehicle utilization and monitor daily operations by viewing analytics from customizable dashboards

  • Keep assets in good working condition by scheduling maintenance checks in the platform

  • Set a notification system that will alert you of unusual findings from your telematics devices

  • Capture issues in detail using photo and video evidence as they happen

  • Immediately notify the right personnel of corrective actions for each issue spotted in your fleets and assets

  • Communicate with your team or organization’s members about important information using Heads Up

  • Train workers on proper road safety and telematics usage with digital courses

  • Share reports and findings with others outside your organization by exporting your forms in Excel, PDF, Word, or Weblink formats

  • Stay connected with lone drivers and other workers using a real-time lone monitoring solution

FAQs about Telematics

RM

Article by

Roselin Manawis

SafetyCulture Content Specialist, SafetyCulture

View author profile

Related articles

Business Processes

Operations

employees and bosses conducting an induction training session
Understanding and Implementing Induction Training

Learn what induction training is, its importance, and how to create an onboarding program that introduces new employees to everything they need to know!

Human Resources

Operations

people
Understanding Organizational Climate

Discover the impact of organizational climate on workplace culture and develop the ability to cultivate a favorable climate for your team.

Business Processes

Operations

worker at a landfill conducting plasic waste management procedures
A Brief Guide to Plastic Waste Management for Businesses

Learn more about plastic waste management, its importance, and the role it plays in ensuring sustainable business operations.